Frequently Asked Questions
Everything you need to know about our quality garments and services.
What is the standard delivery timeframe for orders?
Domestic orders are typically delivered within 3-5 working days. International shipping times vary by destination, but generally arrive within 7-10 working days.
What is your return policy for online purchases?
We accept returns of unworn, unwashed items with original tags attached within 28 days of receipt. Please use the prepaid return label included in your package for domestic returns.
How do I care for my Margaret Howell knitwear?
To maintain the longevity of our natural fibers, we recommend hand washing in cool water with a gentle wool detergent or professional dry cleaning. Always dry flat and away from direct heat.
Are your collections available for international shipping?
Yes, we ship to over 50 countries worldwide. Local duties and taxes are calculated at checkout for most destinations to ensure a seamless delivery process.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How can I find my correct size?
Each product page features a detailed size guide with specific measurements. As our silhouettes often favor a relaxed fit, we recommend comparing these measurements against a similar garment you already own.